Applies to: Crow Canyon NITRO activated sites in:
SharePoint Online and On-Premises 2013/2016/2019/SharePoint Server Subscription Edition
Description
This article describes steps to print version history of a multiple lines of textcolumn with “Append Changes to Existing Text” in an email. This is useful for tracking updates made over time in fields like comments, logs, notes, etc.
‘Worklog’ column from the Tickets list in Helpdesk application is taken as an example in this article. All the updates made to the ‘Worklog’ column, including content of each update, who made it, and when it was added, will be printed in the email.
Detailed steps
- Create ‘Worklog’ column and add it on to the NITRO Form.
Navigate to NITRO Forms designer for the Tickets list -> Create ‘Worklog’ column -> Add it on to the form -> Publish the NITRO Forms.
| Column Internal Name | Column Display Name | Column Type |
| Worklog | Worklog | Multiple lines of text (‘Append Changes to Existing Text’ enabled) |
2. Configure a NITRO Workflow with Send Mail action on the Tickets list.
Navigate to ‘NITRO Workflow’ from the Tickets list ribbon -> Click ‘New’ -> Select the event as needed.
Configure the ‘Send Mail’ action.
Syntax to print version history of a multiline column: [[VersionHistory:ColumnInternalName||ColumnDisplayName]]
Example: [[VersionHistory:Worklog||Worklog]]
Sample mail template:
3. Save the mail template and the Send Mail action -> Publish the NITRO workflow.
Sample worklog of a Ticket:
Version history of the above Ticket
Sample output
