Troubleshooting

Troubleshooting steps for Custom Actions in Crow Canyon Application

Applies To SharePoint Online and SharePoint On-premises Description This article describes about troubleshooting steps for Crow Canyon Custom Actions. This is a Crow Canyon App/solution and you can refer the features here: https://www.crowcanyon.info/nitro/appmanual_v2/batch-actions.html Symptom 1 After executing the custom action, custom action pop up window is not closing on clicking “Close” button. Cause (specific to SharePoint […]

Instructions to activate and deactivate Crow Canyon Farm features

Detailed steps to activate and deactivate Crow Canyon Farm features Applies to: SharePoint On-Premises Description: This article describes how to activate and deactivate Crow Canyon farm features in SharePoint server (2013, 2016 and 2019) Instructions: We have taken Crow Canyon archival feature as an example. Activate Feature: –> Open Command Prompt (Run as Administrator) –> […]

How to troubleshoot Report Center issues?

Troubleshooting steps for Report Center issue Applies to: SharePoint 2013, 2016 I) Symptom: After configuring the report, when we click “Create Report” button, it shows list doesn’t exist error and and report is not created. “The page you selected might contains a list that doesn’t exist. It may have been deleted by another user” (see […]

Troubleshooting steps for Outgoing emails in Crow Canyon application

Troubleshooting steps for Outgoing emails Applies to: SharePoint On-Premises 2013 and 2016   Troubleshooting steps for Outgoing Emails Please refer this article to ensure that standard SharePoint email functionality is working in your environment: https://www.crowcanyon.help/article/322/ Below steps are useful only if standard incoming and outgoing email functionality is working.   Case 1: If auto notifications are […]