Support Home Page
Knowledge Base
Manuals
Version 3.7 Manual
NITRO 2.0
Videos
YouTube Library
Website Library
Submit a Support Ticket
How can we help you?
/* */
Knowledge Base
Click here to browse our KB articles or search for an article in the search box above
Browse Articles
Manuals and Support
Click here to browse through Crow Canyon’s manuals and support policy
See Manuals and Support Info
Tutorial and Demo Videos
A video library on YouTube for tutorials and demos
See videos
Asset Management
(4)
How to configure Assets Preventive Maintenance using Crow Canyon NITRO Workflow Manager for O365
How to configure Recurrence feature using Crow Canyon NITRO Workflows?
How to configure Recurrence feature in SharePoint Online using Calendar list
Contract Management
(1)
How to configure Recurrence feature in SharePoint Online using Calendar list
Crow Canyon Applications
(16)
Instructions to activate and deactivate Crow Canyon Farm features
Troubleshooting steps for Custom Actions in Crow Canyon Application
SharePoint Online: Troubleshooting steps for Outgoing emails in Crow Canyon Applications
Customer Service
(3)
Request Status usage in SharePoint On-Premises V3.7
Portal search shows the results as DispForm.aspx
Attachments not getting added to the item from the Portal forms – Save Conflict error
Email
(8)
Frequently asked questions for Crow Canyon Email Sync App
How to configure external email address as “From Address” in the Notifications Utilities?
How to use internal mailbox for sending mails for Workflow Manager Send Mail action
Equipment Management
(3)
How to configure Assets Preventive Maintenance using Crow Canyon NITRO Workflow Manager for O365
How to configure Recurrence feature using Crow Canyon NITRO Workflows?
How to update “Total Maintenance Cost” in Asset based on its related maintenance tasks sub total
General SharePoint Question
(2)
How to customize SharePoint list view filter conditions using SharePoint Designer?
How to bulk delete items from SharePoint list?
Help Desk
(11)
SharePoint Online: Report to show number of items by week number in a time period
O365 Service Request: Workflow to update WorkLog comments when an Outgoing Email is sent
Auto-close Tickets after a certain time if they are still open
How-To
(16)
Upgrading Crow Canyon Workflow Manager to Crow Canyon NITRO Workflows App
How to modify the default “Save” and “Cancel” buttons in Nitro forms and Portal?
How to configure and apply custom theme using Crow Canyon Branding?
NITRO Forms
(1)
How to modify the default “Save” and “Cancel” buttons in Nitro forms and Portal?
NITRO Reports
(1)
SharePoint Online: Report to show number of items by week number in a time period
NITRO Studio
(9)
Branding
SharePoint Online: Report to show number of items by week number in a time period
O365 Service Request: Workflow to update WorkLog comments when an Outgoing Email is sent
NITRO Studio - Custom Actions
(1)
Troubleshooting steps for Custom Actions in Crow Canyon Application
NITRO Studio - Enhanced Forms Manager
(2)
Ensure user enters the value for lookup field (e.g. Category for Tickets list item)
O365 Service Request: Show/Hide tabs in list item form based on the selected Category
NITRO Workflows
(12)
O365 Service Request: Workflow to update WorkLog comments when an Outgoing Email is sent
How to configure Assets Preventive Maintenance using Crow Canyon NITRO Workflow Manager for O365
How to configure mail template in Workflow Manager with Case Id syntax [CaseId: value]?
Onboarding
(1)
Portal search shows the results as DispForm.aspx
Power Portal
(6)
How to configure Portal Theme settings and how to upload own theme css file?
How to configure the Portal Forms to open in Dialog Form?
How to update portal page links after upgrading to new designer based forms
Purchase Requests and Purchase Orders
(2)
Portal search shows the results as DispForm.aspx
Attachments not getting added to the item from the Portal forms – Save Conflict error
Request Manager
(11)
SharePoint Online: Report to show number of items by week number in a time period
O365 Service Request: Workflow to update WorkLog comments when an Outgoing Email is sent
Auto-close Tickets after a certain time if they are still open
Survey
(1)
Basic Survey configurations in SharePoint 2010/2013
Troubleshooting
(7)
Instructions to activate and deactivate Crow Canyon Farm features
Troubleshooting steps for Custom Actions in Crow Canyon Application
Prevent duplicate/continuous tickets creation and auto notifications
Work Orders
(10)
SharePoint Online: Report to show number of items by week number in a time period
O365 Service Request: Workflow to update WorkLog comments when an Outgoing Email is sent
Auto-close Tickets after a certain time if they are still open
