Applies to: SharePoint Online and On-Premises Description This article describes the steps to configure a workflow to auto close Ticket when all the associated tasks are completed for that Ticket...
NITRO Workflows
How to configure approve via email feature using NITRO Workflow Manager
Applies To: SharePoint Online Description: In general Crow Canyon approver feature creates a task for approver and notifies with the link to edit form of the task so that Approver can set the decisi...
How to insert the placeholders of list columns in the Workflow Manager condition builder
Applies To: SharePoint On Premises and SharePoint Online Description: In Workflow Manager conditions we frequently compare the list column values with some fixed value or expression. For example, if v...
How to update “Total Maintenance Cost” in Asset based on its related maintenance tasks sub total
Applies To: SharePoint On Premises and SharePoint Online Description: In our Asset Management Module we have a field “Total Maintenance Cost” in “Assets” list. Also we have mai...
How to configure Recurrence feature in SharePoint Online using Calendar list
Applies To: SharePoint Online and On-premises Description There are many business scenarios where SharePoint list items need to be created based on Daily, Monthly, Yearly basis or based on specific da...
How to use internal mailbox for sending mails from NITRO Workflow Manager and Approval App
Applies to: SharePoint Online NITRO Workflows and Advanced Approval App Introduction This articles has details for using an internal account to send mails from Workflow Manager and Approval App. Using...
SLA workflows to notify users for Overdue tickets
Applies to: SharePoint Online Pre-requisites: Create Assign Due Time, First Response Due Time, Work Started, Overdue columns as described in https://www.crowcanyon.help/article/286 Workflow1: Notify M...