Attachments on emails sent to a SharePoint list could be missing. This can especially be an issue for attachments on emails sent from Office Outlook for Mac and Outlook Web Access.
Are attachments missing from e-mail messages that are sent to a SharePoint document library?
If attachments are missing from e-mail messages that are sent to a SharePoint Server 2010 document library, it might be because you associated the document library with an e-mail address. When you do this, Directory Management Service may not add the following two attributes:
· internet Encoding = 1310720
· mAPIRecipient = false
You must use Active Directory Service Interfaces (ADSI) to manually add these two missing attributes.
Note:
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On servers that are running Windows Server 2008 or Windows Server 2008 R2, ADSI Edit is installed when you install the AD DS role to make a server a domain controller. You can also install Windows Server 2008 Remote Server Administration Tools (RSAT) on domain member servers or stand-alone servers. For more information, see Installing or Removing the Remote Server Administration Tools Pack8 (http://go.microsoft.com/fwlink/?LinkId=143345).
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To add attributes by using ADSI Edit
- Click Start, and then click Run.
- In the Run dialog box, type Adsiedit.msc, and then click OK.
- In the ADSI Edit window, expand ADSI Edit, expand Domain [DomainName], expand DC=DomainName, DC=com, and then expand CN=Users.
- Right-click the user name to which you want to add the missing attributes, and then click Properties.
- In the Properties dialog box, double-click internet Encoding on the Attribute Editor tab.
- In the Integer Attribute Editor dialog box, type 1310720 in the Value box, and then click OK.
- In the Properties dialog box, double-click mAPIRecipient on the Attribute Editor tab.
- In the Boolean Attribute Editor dialog box, click False, and then click OK two times.