Office 365 Service Request: Automatically set Due Date based on Category and Priority

Applies To: SharePoint Online


Workflow configured below is to auto set Due Date of the Ticket to two days after the ticket creation date i.e., Created + 2days based on two conditions

Set Due Date based on Category and Priority:

Configure a workflow like below

Create an action like below

Note: To know different configurations of Workflows refer ‘User Manual’ in "Crow Canyon WorkFlow Manager App"

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