How to resolve Person or group field wrong entries in forms?

Issue: Person or group field is showing incorrect value after saving the item.

Ex: from the below image while creating a ticket "Assigned staff" is selected as "Prakash Arya" and after saving the item it is saved as some other value. 

Cause: Cache problem with Person or group field.

Resolution: give person Email address i.e. and hit "Control+k" it will resolve the user and save the correct value.


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