How to configure Service Catalog Page in Portal?

Service Catalog page configuration

Service Catalog Page Configuration in Portal:

To configure Service Catalog page follow below steps:

List schema configurations in IT Helpdesk (Service Area) site:

1. Create a custom list named "Catalog" in service area site. Create a single line of text field "Icon" in Catalog list.

Sample Catalog list screenshot:

2. Create a custom list named "Service Catalog" and create fields as per below table.

S.No Field Internal Name Field Display Name Field Type
1. Banner Banner Single line of text
2. Catalog Catalog Lookup (See screnshot below)
3. Description Description Multiple lines of text (Enahnced Rich Text)
4. Included Included Multiple lines of text (Enahnced Rich Text)
5. OptionalFeatures Optional Features Multiple lines of text (Enahnced Rich Text)
6. Pricing Pricing Multiple lines of text (Enahnced Rich Text)
7. Billing Billing Multiple lines of text (Enahnced Rich )Text
8. SpecialConsiderations Special Considerations Multiple lines of text (Enahnced Rich )Text
9. Request Request Multiple lines of text (Enahnced Rich )Text
10. SLA SLA Multiple lines of text (Enahnced Rich )Text
11. ShowAlways ShowAlways Yes/No
12. Price Price Multiple lines of text (Enahnced Rich )Text

Catalog lookup field settings:

Example service catalog list screenshot:

3. Service Catalog page configuration in Portal site:

After completion of List Schema, go to Portal Site Home page –> Edit Portal Settings –> Portal Pages –> Select Service Catalog Page and click on "New Page" (Configure service catalog page like below).

After creating Service Catalog page, add Service Catalog link to Menu Section. To do this, go to Portal Settings –> General Section –> Menu Section –> click on "New Menu" and configure Service Catalog link like below

Service Catalog pages appearance in Portal pages:

Leave a Reply