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Crow Canyon User Community ForumNITRO Studio: Crow Canyon User Voice (formerly Feature Suggestions)Be good if custom actions and wor …

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Be good if custom actions and workflows could use the same email templates

#1 · September 1, 2022, 5:12 pm

Would save having to have 2 versions of the same template

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#2 · February 17, 2023, 12:59 pm

I second this. I logged in to make a suggestion that all email templates created should live inside the Email Manager section. It seems strange that when going Email Manager> Tickets and an email that is created through a workflow doesn't show up in this list.

Examples attached showing the email manager and an action within a workflow from the Tickets list.

Uploaded files:

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#3 · February 17, 2023, 1:15 pm

Gets my vote!

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