Crow Canyon Software Forum
ID # not showing in edit mode
Quote from julie.stiles@fcso.com on June 21, 2024, 2:38 pmWhen the form is in view the erf # shows, however when you select edit to make changes to the form, the erf # is not available. How can I correct this to show the number? Screenshots are attached.
When the form is in view the erf # shows, however when you select edit to make changes to the form, the erf # is not available. How can I correct this to show the number? Screenshots are attached.
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Quote from James Restivo on June 24, 2024, 4:09 pmHi @julie.stiles@fcso.com,
I usually see that happen if the field is a calculated column. Calculated columns, by design, only show on the display form. What type of column is the ERF # column?
Hi @julie.stiles@fcso.com,
I usually see that happen if the field is a calculated column. Calculated columns, by design, only show on the display form. What type of column is the ERF # column?
Quote from julie.stiles@fcso.com on June 24, 2024, 4:45 pm@james
It is a counter column.
It is a counter column.
Quote from julie.stiles@fcso.com on July 9, 2024, 5:06 pm@james
Hi - have you had an opportunity to research this problem?
Hi - have you had an opportunity to research this problem?
Quote from supportTeam on August 12, 2024, 10:21 amHi Julie,
This issue could happen if any form event actions are configured to update the "ERF #" column value on the edit form.
Please go to the list -> List Settings -> Crow Canyon NITRO Forms -> Advanced -> Form Event Actions -> Check if form event action is configured to update the "ERF#" column value.
Also, please let us know when this issue is happening, like on edit form load or any column value change.
Hi Julie,
This issue could happen if any form event actions are configured to update the "ERF #" column value on the edit form.
Please go to the list -> List Settings -> Crow Canyon NITRO Forms -> Advanced -> Form Event Actions -> Check if form event action is configured to update the "ERF#" column value.
Also, please let us know when this issue is happening, like on edit form load or any column value change.
Quote from julie.stiles@fcso.com on August 12, 2024, 3:50 pm@crow-canyon-support
Hello - this is happening when we are opening the form to edit. I checked the Form Event Action and it is not configured to update the "ERF#" column value.
Thank you!
Julie
Hello - this is happening when we are opening the form to edit. I checked the Form Event Action and it is not configured to update the "ERF#" column value.
Thank you!
Julie
Quote from supportTeam on August 13, 2024, 9:55 amHi - please send us the list template and the NITRO forms settings file to investigate this issue further.
To save the list as template, go to the list -> List Settings -> Save list as template.
Please refer https://www.crowcanyon.help/article/445/ article to export NITRO forms settings.
You can send us these files via email (crowcanyonsupport@crowcanyon.com).
Hi - please send us the list template and the NITRO forms settings file to investigate this issue further.
To save the list as template, go to the list -> List Settings -> Save list as template.
Please refer https://www.crowcanyon.help/article/445/ article to export NITRO forms settings.
You can send us these files via email (crowcanyonsupport@crowcanyon.com).
Quote from julie.stiles@fcso.com on August 13, 2024, 4:31 pm@crow-canyon-support
Hello! Unfortunately, I am unable to access this part of the site. Is there another way to access the information?
Hello! Unfortunately, I am unable to access this part of the site. Is there another way to access the information?
Quote from supportTeam on August 15, 2024, 9:50 amThere is no other way, please ask the user who has full control permissions on the site.
There is no other way, please ask the user who has full control permissions on the site.