Crow Canyon Software Forum
Using Validation as a "reminder" or informational pop-up
Quote from SherriJ_Novitas on November 15, 2021, 2:14 pmHow would I set up a pop-up box to appear when a user marks an item as closed that just reminds them to send a survey for certain types of requests?
How would I set up a pop-up box to appear when a user marks an item as closed that just reminds them to send a survey for certain types of requests?
Quote from supportTeam on November 15, 2021, 11:52 pmHi,
We can use form event actions in NITRO Forms to achieve this. Please refer "Use Case 3" from below article.
Link: https://www.crowcanyon.help/article/664/
In this article, we have configured form event action to show a pop up message based on a column value change. As per your requirement, you can use the 'Status' column in 'Execute on column value change' and add a condition 'Status' is equal to 'Closed'.
Also, we can send an email to user on ticket close with a link to survey, this alert can be conditional based on type of ticket.
Hi,
We can use form event actions in NITRO Forms to achieve this. Please refer "Use Case 3" from below article.
Link: https://www.crowcanyon.help/article/664/
In this article, we have configured form event action to show a pop up message based on a column value change. As per your requirement, you can use the 'Status' column in 'Execute on column value change' and add a condition 'Status' is equal to 'Closed'.
Also, we can send an email to user on ticket close with a link to survey, this alert can be conditional based on type of ticket.