Applies to: SharePoint Online Description: Crow Canyon NITRO Studio is an easy to use no-code solution that provides the components to build highly configurable applications in SharePoint online. We have upgraded our applications (IT, Facilities, Requests Management, Purchasing etc.) to take advantage of NITRO capabilities. This article provides the details of upgrading existing applications to […]

Applies To: SharePoint On-Premises Description: This article describes the process for upgrading the Crow Canyon Forms Manger forms to NITRO Forms in our application. Summary of Steps: Install/upgrade latest solutions in the SharePoint Server and activate new features Configure NITRO Forms Configure Custom Actions as a replacement for Batch Ticket Editor Portal Ticket URL in […]

Applies to: SharePoint On-Premises Description: This article describes the list of different solutions used in our application(s) along with the instructions to add/deploy/upgrade/retract solutions and activate/deactivate features. Different possible Admin operations: How to Add and deploy crow canyon solutions in the SharePoint Server? https://www.crowcanyon.help/article/311/ How to activate or deactivate crow canyon farm features in our […]

Advanced Email and other Crow Canyon action buttons are not shown in the item ribbon for list view web parts added to pages Applies To: SharePoint On-premises and SharePoint Online Issue: Crow Canyon Advanced Email option is not shown for the list view webparts even though the feature is activated for the site. This will […]

Outgoing email issues in Crow Canyon SharePoint Online based application Applies to SharePoint Online Issue Recipients are not receiving any notifications from Crow Canyon Application Troubleshooting steps 1. If users are not receiving any auto notifications i.e. Notification on Ticket Creation, Assignment, Completion then verify the users (Requester, Assigned Staff, Notify Staff, Assigned Team etc) […]

Applies To SharePoint Online and SharePoint On-premises Description This article describes about troubleshooting steps for Crow Canyon Custom Actions. This is a Crow Canyon App/solution and you can refer the features here: https://www.crowcanyon.info/nitro/appmanual_v2/batch-actions.html Symptom 1 After executing the custom action, custom action pop up window is not closing on clicking “Close” button. Cause (specific to SharePoint […]

Detailed steps to activate and deactivate Crow Canyon Farm features Applies to: SharePoint On-Premises Description: This article describes how to activate and deactivate Crow Canyon farm features in SharePoint server (2013, 2016 and 2019) Instructions: We have taken Crow Canyon archival feature as an example. Activate Feature: –> Open Command Prompt (Run as Administrator) –> […]

Workflows Migration to NITRO Workflows app Applies to: SharePoint Online Description Crow Canyon Applications use the Workflow App for various business processes. There is an updated version of this App available now – Crow Canyon Nitro Workflow. New App has better UI, enhanced functionality and debugging capability and improved performance. Please refer https://www.crowcanyon.info/nitro/appmanual_v2/configuring-workflows.html to see […]

Update portal forms and page links for email templates etc. Applies to: SharePoint Online and On-premises Description Crow Canyon Power Portal is getting a major update with new functionality. Portal forms can now be designed with a WYSIWYG editor and have more features. These forms can be opened in a pop-up and major feature of […]

Send a predefined email with required format and placeholders with a single click from the list item Applies to: SharePoint Online and On-Premises Description: This article desciribes about how to send an email from a SharePoint list with one click. This can be done with Crow Canyon Workflow Manager and Custom Actions solutions. Note: For […]