Workflows Migration to NITRO Workflows app Applies to: SharePoint Online Description Crow Canyon Applications use the Workflow App for various business processes. There is an updated version of this App available now – Crow Canyon Nitro Workflow. New App has better UI, enhanced functionality and debugging capability and improved performance. Please refer https://www.crowcanyon.info/nitro/appmanual_v2/configuring-workflows.html to see […]

Update portal forms and page links for email templates etc. Applies to: SharePoint Online and On-premises Description Crow Canyon Power Portal is getting a major update with new functionality. Portal forms can now be designed with a WYSIWYG editor and have more features. These forms can be opened in a pop-up and major feature of […]

Send a predefined email with required format and placeholders with a single click from the list item Applies to: SharePoint Online and On-Premises Description: This article desciribes about how to send an email from a SharePoint list with one click. This can be done with Crow Canyon Workflow Manager and Custom Actions solutions. Note: For […]

How to install Crow Canyon Outlook Addin Applies To: SharePoint Online and SharePoint On-Premises Crow Canyon Outlook Add-in is used to create new Tickets from Emails in the mailbox or link the emails to existing Tickets in our Help Desk Application. Please download the Crow Canyon Outlook to SharePoint Add in Package from OutlookSharePointAddin. Steps […]

Applies to: SharePoint Online NITRO Workflows and Advanced Approval App Introduction This articles has details for using an internal account to send mails from Workflow Manager and Approval App. Using an internal account results in better mail delivery as mail sent from external servers can be considered as spam by the receiving servers. This article […]

How to configure Recurrence feature using Crow Canyon NITRO Workflows Applies to: SharePoint Online   Description   There are many business scenarios where SharePoint list items need to be created based on Daily, Monthly, Yearly basis or based on specific dates. This is used for cases like recurring maintenance tasks for Assets, renewing Contracts etc., […]

How to Open Portal forms in Dialog mode Appies To: SharePoint Onine and SharePoint On Premises 1. How to open the menu bar links in dialogue box mode? Please go to Portal Settings –> Common UI Settings –> Menu Section –> edit the link and select the Popup Dialog for the desired links and save. […]

Applies To: SharePoint Online and SharePoint On-premises Please make sure that the required list schema is created before start configuring this workflow, please refer https://www.crowcanyon.help/article/299 article for list schema details. Workflow 2: Create a workflow on Change Requests list “on item modified” event. Configure workflow as shown below Action1: Create the Change Request Approver task […]

Applies To: SharePoint Online and SharePoint On-premises Please make sure that the required list schema is created before start configuring this workflow, please refer https://www.crowcanyon.help/article/299 article for list schema details. Workflow3: Create a workflow on Change Request Approver Tasks list “on item created” event. Configure workflow as shown below. Action 1: Notify the approver about […]

Applies to: SharePoint Online and SharePoint On-Premises Description: If the Case Id syntax “[CaseId: value]” present in the mail subject, our application links that email to ticket instead of creating new duplicate ticket. In standard notification utilities we can directly include this syntax, but in Workflow Manager “[“and “]” characters are reserved ones so we […]